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Old 07-11-2006, 11:22 AM   #1 (permalink)
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I have a user with a 7100 whose messages seem to auto delete after an undetermined amount of time on the weekends. The time seems to be as little as 15 minutes after the message arrives. The message is ONLY removed from the device and not the Exchange Server. The option to delete messages is set to NEVER on the handheld. Has anyone seen this or have any ideas?

Now, some of these folks have seen the 8700 and really want one. So I do not know if that is plays a part here.
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Old 07-11-2006, 01:58 PM   #2 (permalink)
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I have not seen this happen. Have you see this happen with your own eyes? And I know what you mean about people complaining about their current devices because they want the latest and greatest.

I would suggest reloading the handheld OS with the latest version.
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Old 07-11-2006, 03:33 PM   #3 (permalink)
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Reloading the OS is all I could think of as well. Already having him ship it to me.
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