Originally Posted by ashworth
What account are the BES services running as? If they are running as a Domain admin then you will not be able to do CAL sycn from HH to Outlook because the Domain admin account has it deined by default. You will need to switch service accounts. Search BB.com sites for switch service account and you will find the kb.
This is a 5.5 server, and the account BES is using is the service account that was used when 5.5 was installed, so it has rights to everything in exchange.
Domain Admin account is only denied by default in Exchange 2000 and up.