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Old 07-12-2006, 10:03 AM   #1 (permalink)
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I am a besadmin and users have been complaining that since they have been added to the BES they are experiencing problems with the battery lasting more that 2 days...Is there some way to make it last longer.
IE: Is the bberry trying to connect to the bes too often and that is draining it.

Any tips would be appreaciated.

Thanks
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Old 07-12-2006, 12:01 PM   #2 (permalink)
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charge more often???
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Old 07-12-2006, 12:05 PM   #3 (permalink)
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Quote:
Originally Posted by CanuckBB
charge more often???
That's pretty much it, too. I suspect that when using BES, the BB receives/sends a heartbeat signal. 2 days is pretty good for just about any mobile device these days. The users should still have the wall charging kit from when they first got the things.
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Old 07-12-2006, 01:02 PM   #4 (permalink)
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I leave the office fully charged on Friday afternoon, and I'm down to about 20% on Monday morning. I don't use the phone much on the weekend.
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Old 07-12-2006, 01:20 PM   #5 (permalink)
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That brings me back the a post that I made a week or so ago...

Why does anyone need their device to last more than a day or 2 at most??? Is it not possible for them to charge it over night when they sleep? I can understand if they were on an overnight flight and then had meetings all day, but longer than 2 days?? I find it hard to believe that you cant find at least a couple of hours to put it on the charger.

Sounds like they are just wanting to find something to complain about in my opinion.


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Old 07-20-2006, 03:03 PM   #6 (permalink)
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Hello

Thoses Ion-Lithium battery love to be overcharged. i keep my Blackberry on charge whenever i am at my desk. I can go 4 days without any charge before battery is completely drained out.

This may reduced the battery life on the long run, but , hey, at least, i am getting the most of it right now.
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Old 07-20-2006, 03:06 PM   #7 (permalink)
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Let the device switch itself off during the small hours unless users have to receive calls/emails at that time. Battery goes flat much faster in poor coverage areas too.
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Old 07-21-2006, 08:34 AM   #8 (permalink)
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notesberry,

Have you looked into getting extended batteries? That may open the floodgates for all your users, but they make a big difference. My 7520 lasted less than a day with the standard, up to 3 with the extended. The other things you may want to do:

1) check is to see if they are using apps that access the web a lot. My experience is that any web surfing or using web connected apps drain the batt much quicker

2) explain to them that "it's not their father's phone". i.e., color screen, data access, and e-mail suck up power a lot faster than phones from 5 years ago

Having said that, I think coreyg510's comments are best. I charge mine every night, needed or not (my BB is my alarm clock, sitting on a charger on the nightstand), and also have a charger in the office. If I go on vaca for a week, I use a car charger. All things considered, making sure they have charger options and instructing them to charge often is the least expensive solution. And, if you're like anyone else managing a BES installation, you probably have bigger fish to fry...

Good luck & Ciao
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