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Old 07-12-2006, 11:08 AM   #1 (permalink)
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It appears that ever since my users have moved over to the BES server that if they receive a message to another one of their email accounts that was previously redirect to their blackberry (i.e. yahoo, aol) that they can no longer respond to these messages. The only option they have is to save a draft.

How do I get this working for them again?
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Old 07-12-2006, 05:54 PM   #2 (permalink)
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It sounds like the service books from the BIS/BWC account is messed up. Just have them re-send the service books to the handheld again from the BIS site.
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