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Old 07-14-2006, 09:07 AM   #1 (permalink)
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Hi all,

I've just setup the Bloomberg MDS Service on our BES server (4.0) and now I need to rollout the Bloomberg Mobile software to a couple of our users. We don't currently use the Desktop Manager.

Do you know, is there any way of installing the application remotely? The brief (and not particularly helpful) instructions from Bloomberg mention using BES push, but it doesn't tell me how.

Can anyone shed any light on this?

Thanks in advance

Tom
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Old 07-14-2006, 09:53 AM   #2 (permalink)
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Unfortunately, I have only installed it with desktop manager. Do you have 1 machine that you can install DM on, and then plug all 3 devices in to load it?

Or, I have a number for Bloomberg IT support, do you need it?
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Old 07-14-2006, 10:28 AM   #3 (permalink)
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See the BlackBerry Kbase document Wireless application deployment in the enterprise.
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Old 07-14-2006, 11:15 AM   #4 (permalink)
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I have BES 4.1, but I think its the same steps:

The basic moves to make an App available for OTA are to find your shared directory, copy files, and run the index tool.

The shared directory should be under:
"C:\Program Files\Common Files\Research In Motion\"

Drill down to the Applications portion:
"C:\Program Files\Common Files\Research In Motion\Shared\Applications\"
Make a Bloomberg directory.

Copy your applications files to the Bloomberg directory.
Make sure you get the .alx file and all the .cod files.

Open your DOS prompt.
> cd "C:\Program Files\Common Files\Research In Motion\AppLoader\"

The run:
> loader /index

Now that it is available make a Software Configuration using BlackBerry Manager. Give the folder path from before, and set the delivery option to "Wireless"
Make sure the Bloomberg App shows up and that you selected it on the TreeView.

Assign the Software Configuration to a User using BlackBerry Manager and Wait.

The wireless push takes forever to distribute, I run 4.1 and found that it can get hung up on previous attempts to push.

If you think this is the case open up oyur BESMgmt Database and delete entries for the any/all PINs you are trying to push the app to.
These pending entries can be found in the ITAdminQueue table.

I have had to wait up to 6 or 8 hours for a push to go through. If you check your logs you can find the entry for a successful push when it has occured.

Last edited by jinksPadlock : 07-14-2006 at 11:18 AM.
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Old 07-14-2006, 05:02 PM   #5 (permalink)
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See this article for all the steps required - KB-04951 - How To - Configure the BlackBerry Enterprise Server to send a third-party application wirelessly

http://www.blackberry.com/knowledgec...nodeid=1202028

Note that for assigning application wirelessly, you can only assign the application to devices running BlackBerry Device Software version 4.0 or later and that have at least 16 MB of flash memory.
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Old 07-17-2006, 05:31 AM   #6 (permalink)
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Thanks for all the help guys, I'll give it a go now.
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Old 07-25-2006, 03:19 PM   #7 (permalink)
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The push system on BES 4.1 is set to push on a cycle of 4hrs by default. You can change it to run at a faster pace for testing if you'd like by using this registry key.

HKEY_local_Machine\software\Research in motion\Blackberry Enterprise SErver\Blackberry IT Admin Server add a new DWORD called AppProvisioningPollInterval and set it to the number of minutes you want for each cycle.

Be careful when doing this as it will add alot of extra load to the server. I wouldn't recomend doing it at all for a system with more then 500 users running. It is good for testing when your initialy setting up the system though.

Other then that the directions listed above for indexing are correct and should work for you. Note that if you change anything in the \Program Files\Common Files\Research In Motion\Shared\Applications\Bloomberg\ folder you will have to reindex (Loader.exe \reindex)for those changes to be reflected in the software config.

Your IT policy will also have to have "Disallow Third Party application downloads" set to False or unchecked.

If you still have issues feel free to call Bloomberg tech support, they know their stuff
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Old 09-13-2007, 10:04 AM   #8 (permalink)
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Try going to http://bbmobile.bloomberg.com/rim/all.jad

and then download and run the app.
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Old 09-13-2007, 10:06 AM   #9 (permalink)
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Do this on the Blackberry, not the BES
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Old 09-20-2007, 05:49 PM   #10 (permalink)
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Is there any way to monitor and see when the next push is scheduled for a device?

Also, do you have to have the MDS set as the push server in order for it to actually do the push? (We only have one server, and by default it is not set as the push server).


I have the exactly same scenario as this thread - at this point I'm just waiting for the bloomberg app to deploy. Currently, the application status is "Install Required".

Thanks!
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Old 09-20-2007, 08:20 PM   #11 (permalink)
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(...agrees with what bscanlon said...)

To see when the last time was, look for "Starting Poll For Missing Apps." in the POLC logfile on the BES. The next push is 4 hours after the last one (or different if you change the interval). Bouncing the service restarts the clock.

I thought that you had to have MDS set as a push server for Bloomberg to work (that's what I recall their documentation saying, anyway).
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Old 09-21-2007, 09:50 AM   #12 (permalink)
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Hey -

Just to update this as like most of you this has been driving me crazy. Apparently there was an issue with the August build as a new one was released Sept 17th, release notes state bug fix for "wireless push".

I'm going to test it this weekend so I'll report back.
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