BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-17-2006, 01:13 PM   #1 (permalink)
pej
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: MN
Model: 8900
Carrier: T-Mobile
Posts: 69
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default BES policy and fowarding attachments from BIS messages

Please Login to Remove!

We are running BES 4.03sp4 for Domino. Devices include 7100s on Nextel and 8700s on TMobile. All have 4.1 handheld OS. I've reviewed lots of other threads on this type of problem, but none addressed IT Policy settings.

A few users have set up BIS accounts. They are finding that when they forward a message received via a BIS account to someone else on Notes, the attachment is stripped off. They can open the attachment on their BlackBerry just fine -- it seems like the forwarding is removing the file.

We've narrowed this down to something in our IT Policy. When I set myself up with our fairly-open test policy, forwarding from BIS accounts to my Notes account work fine. When I move my BB to our "Default" user policy, attachments are stripped.

I'm trying to figure out which policy settings factor in. So far I can see that these don't make a difference.

Security -> Disable Forwarding between Services (TRUE for users)
Service Exclusivity -> Allow Other Message Services (FALSE for users)

I'm working through other possibilities, but thought I'd see if anyone had correlated policy settings to this situation.


**Update: Changing Common -> Disable MMS to TRUE results in an error when I try to view an attached file -- the popular "More request can not be completed. Serivce Book information not found". And when I forward that message, it arrives in my Notes account without the attachment.

So MMS is apparently the main item that has to be enabled for forwarding from BIS to BES accounts to work.

Last edited by pej : 07-17-2006 at 01:54 PM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

1 x 64Kb I2C I²C IIC Memory 24C64 N wp 8Kb x 8 bit DIP EEPROM Module kb k 64
$4.18
1 x 64Kb I2C I²C IIC Memory 24C64 N wp 8Kb x 8 bit DIP EEPROM Module kb k 64 picture25 SPI Series 24 EEPROM CH341A BIOS Writer Routing LCD Flash USB Programmer OW
$2.63
25 SPI Series 24 EEPROM CH341A BIOS Writer Routing LCD Flash USB Programmer OW picture2Pcs Sop-8 24C16c-Sshm-T Eeprom Memorizer 16Kb Memory Chip Surface Mount Ic Ne J
$0.99
2Pcs Sop-8 24C16c-Sshm-T Eeprom Memorizer 16Kb Memory Chip Surface Mount Ic Ne J pictureFOXBORO L0122TU-A EEPROM COPIER
$125.0
FOXBORO L0122TU-A EEPROM COPIER picture5PCS X28HC256JI-12 X28HC256JI12 EEPROM Parallel 256K-bit 32K x 8 5V 32-Pin PLCC
$20.0
5PCS X28HC256JI-12  X28HC256JI12 EEPROM Parallel 256K-bit 32K x 8 5V 32-Pin PLCC picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.