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Old 07-17-2006, 08:46 PM   #1 (permalink)
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Default JMIRC (and other tcp/ip app) disconnect problem?

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Hey guys. I just got my BES Express box working.. version 4.1 of course. So far so good.. only took 4-6 hours to get the box up and running and added my blackberry with little issue so far..

But I have immediately ran into an issue that i wouldn't mind some insight into.

Essentially, JMIRC client will disconnect after a seemingly random time -- from 1 to 5 minutes on average, sometimes longer, bur rarely.

On BIS (BWC) this is not an issue..

I know this happened to friends on BES, but could not help them as I did not have a bes at the time.

Now that i have verified the problem -- is there any settings, tips, or tricks generic to any MDS/IPPP app running through a BES to ensure persistent data connections?

Anyone here ran into this issue and have any pointers to what the root cause of the problem might be? Thanks in advance,
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Old 07-24-2006, 08:02 AM   #2 (permalink)
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Here are results of more investigation. Turning on debug logs for IPPP in BES, the following IS the event that causes the problem:

<2006-07-24 08:31:57.386 EDT>:[1366]:<MDS-CS_BESSERVER>:<DEBUG>:<LAYER = IPPP, EVENT = Sending, TAG = 181207427, DEVICEPIN = XXXXXXXX, USERID = u1, VERSION = 16, CONNECTIONID = 483528200, SEQUENCE = 10, TYPE = ERROR, SIZE = 21, ERRORCODE = -1, ERRORMSG = [Connection Timed Out]>
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