BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 07-19-2006, 01:45 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
SMorganPhoto's Avatar
Join Date: Nov 2005
Location: Yorktown, VA
Model: 8330
OS: v4.5.0.77
PIN: 31C7D62A
Carrier: Verizon
Posts: 477
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry email sends incorrect GAL name

Please Login to Remove!

The correct GAL name shows up on the BES console. It has been 24 hours since the change. When sending an email from his blackberry it shows old GAL display name. We removed the account from the BES and added it and still having the same issue. Any help would be appreciated.
BBF Reviews

Feel free to add me to BB Messenger!
Old 07-20-2006, 06:31 AM   #2 (permalink)
New Member
Join Date: Oct 2005
Location: Charlotte
Model: 8703e
Carrier: Sprint
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts

I would double check that user in active directory. I had that same problem with a user and it was because his email address was automatically updating itself to the wrong email address from when he was setup improperly. After I got the email fix in AD it fixed itself on the bes after the next activation

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.