How is this normally handled in your organization? I have a user who is going to be gone for 2 weeks. He won't be using his Blackberry at all while he's gone, he'll be checking his email via his laptop.

Obviously while the Blackberry is off those messages will just sit at the pending status, but eventually they'll start to expire.

I guess my first question is, is that time to expire adjustable? This particular person really lives and breathes on their Blackberry while they are at work, and I'd love to have them be able to return to work, turn the Blackberry on, let it sync for X of minutes and then have all the mail they've checked via their PC while they were gone, sent, etc. be on the Blackberry sync'd up.

Thanks for any input.

Why does he have to leave his BlackBerry off while he's gone?

Because he's the President and that's what he wants to do. ;)

Hello

Actually , yes , you can modify the field on the BES server regarding the pending messages. I beleive you can even remove the limit of pending messages, but of course, this isnt recommended, cause your server will be soon overflowing with thoses.

Actually , our limit is set to 600 pendings messages, which is for an average user, about a month of e-mail. If a user is away for more than a month at a time, then i want is job ;)

You can also disable the e-mail redirection option on the Blackberry console for that user.

Hope this is helpful

Where would I located the setting to modify the limit of pending messages?

If I disable email redirection once I turn it back on though those old email msgs won't be transferred to the Blackberry when it is turned back on, only new msgs sent once the redirection is turned on will be, isn't that correct?