07-21-2006, 05:44 PM
Join Date: Jul 2006
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| | One user not wirelessly syncing
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I have one user out of about 25 who has recently received a new 7130e. I did the wireless activation and all seemed well. He has been having some issues though. He's getting mail fine, but it seems his address book and calendar are not syncing wirelessly. He has the settings for wireless sync turned on in his device, and the BES says they're on too.
Our BES is running 4.1 hf1
His device is a 7130e
His outlook is 2003 standard
Our exchange is 2003 standard on windows 2003 standard
I checked my user/bb and am having no issues. I also checked and the CDO.DLL is the same version on both. I've also tried removing/readding his user to the BES and having him to a wipe handheld + new activation.
Any ideas would be appreciated.
Last edited by schapman : 07-21-2006 at 06:25 PM.