We've recently installed a new BES running 4.1 and want to move users across from 4.0.1 and retire the old server.
Our provider and RIM have advised that we need to wipe each device before adding them to the new BES. Whilst this is only 20 devices, it is not ideal as a lot of settings and Bluetooth pairings will be lost.
One suggestion has been to remove the encryption associated with the old BES and apply from the new BES. I've removed the user from the old BES but can't work out how to apply the new encryption.
Anyone had a similar experience and can point to the easiest way of doing the transfer?