Originally Posted by ujbandara
We feels that mails are not deliverd to BB device.....
How we identify that SRP is blocked?
Did they send warninig message or reminds, before closing SRP?
Or else do we have to go through the event log and find out error descriptions?
SRPClient::Connect: Error calling host "localhost" [127.0.0.1] (0)
[SRP] Dispatcher\SRP Connection dropped, Error=0
[SRP] Connection failed
if you are having the issue that your SRP is connecting to the RIMM NOC but then is disconnecting because network issues or latency the SRP will keep on trying to connect untill it trys 5 times in one minute after that the SRP will get disabled.
in order to prevent the "5 in 1 rule" from happening( if this is whats happening) then you need to add a registry item that tells the SRP to only try to connect every 15 seconds if the SRP doesnt connect therefore having a maximun 4 attempts to connect in 1 minute.
here is the knowledge base article blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/8149/8052/How_To_-_Delay_BlackBerry_Enterprise_Server_SRP_reconnects .html?nodeid=1256007&vernum=0 - Redirection