BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-02-2005, 11:24 PM   #1 (permalink)
New Member
 
MikeDaGeek's Avatar
 
Join Date: Mar 2005
Location: NM
Model: 7250
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can we OTA the 4.0 desktop to the BB's from the BES?

Please Login to Remove!

We were running BES 3.8 for 20 7750 units I saw the specs for the 7250 and the 4.0 desktops and forced my BB admin to upgrade the server ... is there anyway to OTA the new desktop to the 7750's? or do I have to ge to every user and do the upgrade through the cradle (I thought the OTA function was the whole "SELLING" point of the 4.0 BES ....)

TIA

Mike
Offline  
Old 03-02-2005, 11:38 PM   #2 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

OTA sync of contacts, notes and tasks. No one ever advertised the OTA transmission of Desktop Manager or the Handheld code for v4.0.
Offline  
Old 03-03-2005, 01:15 AM   #3 (permalink)
New Member
 
MikeDaGeek's Avatar
 
Join Date: Mar 2005
Location: NM
Model: 7250
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default If you take it literaly

I guess I was reading betwen the lines when I read this off the VZW Why to upgrade and 4.0 features

[SNIP]
Wireless Provisioning: IT Administrators can quickly and securely provision end user devices wirelessly so users can start using their BlackBerry faster than ever.
[SNIP]

from

http://vzw.smithmicro.com/blackberry/features.tpl

To me that implies I need not get the employees to upgrade their own systems ... Also I upgrade one of the 7750's thru the desktop manager and tried to provision it wirelessly .... with the upgrade there was no Enterprise Activation under options or on the desktop ... I put off RTFM'ng the BES manual till tomorrow ... if it gives me the answers I'll make sure to update the thread ....
Offline  
Old 03-03-2005, 02:19 AM   #4 (permalink)
Knows Where the Search Button Is
 
wichtel's Avatar
 
Join Date: Feb 2005
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You cannot OTA the OS.
To upgrade the OS you need the cradle.

OTA works for add-on applications and application updates.
And you can wireless activate any 4.0 BB. Proven.
__________________
Can you live without it?
Offline  
Old 03-03-2005, 09:59 AM   #5 (permalink)
BBF Veteran User
 
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wichtel is correct. You can't install the OS OTA. It will have to be cradled and installed manually at the server, or at a desktop with the appropriate HH OS loaded.
Offline  
Old 03-03-2005, 12:42 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jan 2005
Location: Virginia Beach, VA
Model: 7130e
Carrier: VZW
Posts: 444
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ack. Could you imagine the fun if an OTA "os upgrade" went wrong?

FWIW, I had a 7750 that also didn't show the EA icon after upgrading the OS. The option wasn't even listed in the Settings menu. Upgrading the device again didn't fix it. I had to do a "Wipe Handheld" (from the Security menu) to get the icon back.
Offline  
Old 03-03-2005, 01:26 PM   #7 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,821
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Apparently if the BES and BB notice that the device is already on a BES, it determines there is no need for the Enterprise Activation icon, since the device is already on a BES and activated.
Offline  
Old 03-03-2005, 02:10 PM   #8 (permalink)
Knows Where the Search Button Is
 
wichtel's Avatar
 
Join Date: Feb 2005
Posts: 18
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My experience is, that updates, especially from 4.0 beta, prerelease, in-between-release, final-release should be avoided. We had funny problems with some upgrades.
I now always better wipe and install from scratch.
Even a backup, restore is not always good on 2 different releases of 4.0
__________________
Can you live without it?
Offline  
Old 03-03-2005, 02:17 PM   #9 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Re: If you take it literaly

Quote:
Originally Posted by MikeDaGeek
I guess I was reading betwen the lines when I read this off the VZW Why to upgrade and 4.0 features

[SNIP]
Wireless Provisioning: IT Administrators can quickly and securely provision end user devices wirelessly so users can start using their BlackBerry faster than ever.
[SNIP]

from

http://vzw.smithmicro.com/blackberry/features.tpl

To me that implies I need not get the employees to upgrade their own systems ... Also I upgrade one of the 7750's thru the desktop manager and tried to provision it wirelessly .... with the upgrade there was no Enterprise Activation under options or on the desktop ... I put off RTFM'ng the BES manual till tomorrow ... if it gives me the answers I'll make sure to update the thread ....
This refers to Wireless Activation. You can set your user up on the BES, send them a password - all prior to them even having the handheld. Once they get it, they can put in their information and set up everything OTA. While this is a novel idea and a nice function of BES 4.0, the initial setup time is much more drawn out than that of BES 3.6, imo (this is all dependent on how much information they have to synchronize, though).
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.