Originally Posted by blackberry1
Ask the users to disable email redirection from their device-Messages>Options>Email Settings>Forward Email to HH =NO
or You could do what you suggesed from the BES
There is no need in calling the Carrier to disable services or you could call the Carrier and have them remove the International Roaming Data SOC from the user's account.. Some carriers have seprate International Voice and Data SOC..
I still like the first solution..
I have been hearing that despite email and wireless PIM synchronization being disabled on the server, that users will still get data charges when the device is trying to find towers. Is this not true?
Either way, I will take care of it on the server.