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Old 08-03-2006, 02:16 PM   #1 (permalink)
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Default Data that is not backed up wirelessly

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I was reading the BES Handheld Management Guide and came across this section. I found it interesting and thought I would share it for those who might want to read it.

Data that is not backed up wirelessly (BES 4.0)

See post below for BES 4.1 details.

When handhelds are deployed wirelessly and wireless automatic backup is enabled for a user, the following handheld data is not backed up:
Messages - messages received on the handheld before the specified prepopulation date, located in folders not set for redirection, or that have message filters assigned to prevent redirection to the handheld

Content store - saved images and ring tones

Service books - all service books

Group addresses - group addresses created on the handheld are stored locally on the handheld only and are not synchronized

MMS messages - messages sent by MMS are stored locally on the handheld only

SMS messages - messages sent by SMS are stored locally on the handheld only

Saved messages - messages saved on the handheld

PIN messages - PIN messages are stored locally on the handheld only

RMS databases - third-party applications created in the J2ME™

Wirelessly downloaded third-party applications - third-party applications that are sent to handhelds wirelessly
Tip: Third-party applications can be restored to handhelds if the Delivery setting is set to Wireless
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Last edited by d_fisher : 08-07-2006 at 10:00 AM.
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Old 08-03-2006, 02:19 PM   #2 (permalink)
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Quote:
Originally Posted by d_fisher
When handhelds are deployed wirelessly and wireless automatic backup is enabled for a user, the following handheld data is not backed up:
Saved messages - messages saved on the handheld
This one doesn't quite make sense to me.
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Last edited by d_fisher : 08-03-2006 at 02:42 PM.
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Old 08-03-2006, 02:32 PM   #3 (permalink)
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If you wheel click a message and select Save it makes a copy and hides it somewhere. If you then delete the message you can still see it if you wheel click and select View Saved Messages. Can't think of a reason for it, but its there just in case
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Old 08-03-2006, 02:41 PM   #4 (permalink)
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Quote:
Originally Posted by jinksPadlock
If you wheel click a message and select Save it makes a copy and hides it somewhere. If you then delete the message you can still see it if you wheel click and select View Saved Messages. Can't think of a reason for it, but its there just in case
I know what saved messages are, and how to view them. What I don't get is why they are specifically not backed up to the BES server.
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Old 08-03-2006, 02:54 PM   #5 (permalink)
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Ah, sorry about that. Probably too much of a pain to set up an archive system for each mail server's architecture? Where would they back them up to?
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Old 08-03-2006, 03:53 PM   #6 (permalink)
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Quote:
Originally Posted by jinksPadlock
Ah, sorry about that. Probably too much of a pain to set up an archive system for each mail server's architecture? Where would they back them up to?
Database, just like everything else.
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Old 08-03-2006, 04:19 PM   #7 (permalink)
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Great, or we could just put it on the internet

You're right its doable, but I don't think the BES configuration database is geared for storing mail files. And I doubt they're going to convince IBM to add room/tables to the Domino state or profile DB's. And I doubt Microsoft or Novell would play ball either. I guess what I'm saying is that this is a local feature with no functionality reciprocated in the overall architecture of the Mail Servers. But you could always put in a feature request, after all the squeeky wheel gets the grease.

Anyway, thanks for the heads up. I didn't mean to draw so much attention away from whats getting left out of the wireless sync functionality. I will bookmark this under useful info.
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Old 08-03-2006, 04:22 PM   #8 (permalink)
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The Saved Messages feature is one of those that is poorly documented and no one is really sure what it is actually there for.
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Old 08-03-2006, 04:27 PM   #9 (permalink)
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Quote:
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The Saved Messages feature is one of those that is poorly documented and no one is really sure what it is actually there for.
No kidding. They are saved messages until you have a problem. POOF! Now they are gone, sorry about your luck hope it wasn't important.
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Old 08-06-2006, 10:01 AM   #10 (permalink)
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BES 4.1 backs up saved messages
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Old 08-07-2006, 08:28 AM   #11 (permalink)
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Hey, sferical's got a point. This is from BB Manager help for 4.1. Now where in the world do those saved messages go...?

BlackBerry device data that the BlackBerry Enterprise Server does not back up wirelessly:

Data
Description

messages
messages that were received on the BlackBerry device before the specified prepopulation date, not marked as saved, located in folders not set for redirection, or that have message filters assigned to prevent redirection to the BlackBerry device

content store
saved images and ring tones

service books
all service books

group addresses
group addresses that users create on the BlackBerry device are stored locally; they are not synchronized

RMS databases
third-party Java applications that developers created in Java ME

Java applications
Java applications (that developers created in the BlackBerry Java Development Environment) that you send to BlackBerry devices wirelessly

Enterprise Messenger
the Enterprise Messenger that you send to BlackBerry devices wirelessly

BlackBerry MDS Studio Applications
BlackBerry MDS Studio Applications that you push to BlackBerry devices wirelessly
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Old 08-07-2006, 10:01 AM   #12 (permalink)
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Thanks for including the BES 4.1 info jinksPadlock.
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Old 08-07-2006, 04:39 PM   #13 (permalink)
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I imagine the REFID of the saved messages gets backed up to the database.

On a restore it will just pull the original messages from the messaging server according to the REFID's backed up and populate them to the BlackBerry.
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Old 08-22-2006, 03:38 PM   #14 (permalink)
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hey,

The BES 4.1 does not back up group addresses as stated above.

Does this mean if I add a single contact to my blackberry address book it is not backed up anywhere?

Say for example, I lose my blackberry will I also lose my contacts? (assuming my blackberry is not setup to sync with outlook)


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Old 08-22-2006, 03:46 PM   #15 (permalink)
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Quote:
Originally Posted by GSR
(assuming my blackberry is not setup to sync with outlook)

Yes you will lose your contacts.

And the saved messages should be stored in the database, probably in the SyncBackupRestore table.
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