Originally Posted by dev
I can't recall if there were any problems with SP7. Check the Release Notes for additional info..however, in all upgrades or SP installs...always backup and export your registry settings before doing so.
On the topic of late delivery of mail to handheld...it's advisable to find out from the users if they are in an area of good coverage, is Radio on...etc.
Here's a good test to try...send an email (from your mail client - Nootes in this case) and place the following in the subject line "<confirm> Testing mail delivery", without the quotes of course. This simulates a ping test to the device.
I will be imaging the entire system before installation to recover from any problems if they arise. What exactly does the "<confirm>" do? Is that processed by BES in some fashion? Logged to the logs? Or are you simply saying send an e-mail to someone and ask them to reply? If that is the case, I will just wait until I have someone's device in hand and look at it for myself. Thanks again for the assistance!