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Old 08-06-2006, 08:21 PM   #1 (permalink)
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Default Missing emails, txt, call logs from a 7230

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Hi guys,

i have a problem here that i have resolved in the past but this one is odd and i cant fix it

users problem " Not only losing incoming emails but now losing all text messages and records of incoming phone calls."

now i have done show all messages and that doesn't show the "missing" emails.

Anything else i can try?

its a 7230, and i donut have the hand-held with me. BES 4.0.3.5 Domino

Thanks!
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Old 08-07-2006, 03:00 PM   #2 (permalink)
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Default what I did...

I had a 7100g doing that. I had to remove and re-add the user. But that only fixed the issue for a short time. I eventually had to replace the unit, I could not find any other way to fix it.
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Old 08-07-2006, 05:30 PM   #3 (permalink)
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Thanks for your input man.

Yeah i might just have to do that. Got some units spare so will get it back and see whats wrong with it.

Weird huh?
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