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Old 03-03-2005, 03:18 PM   #1 (permalink)
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Default BES Resource Kit

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Anyone have any familiarity with using this? It's just been released for 4.0 and supposedly compatible with GW BES, yet the thing seems to keep crashing on me.


Syntax:

BESUserAdminService -install -clientpassword BES123 -platform g -servers "mybesserver.mycompany.com" -login mybesserver\besadmin -password BES123 -auto -GWUserID gwbesuser


Now with -install in there, it just keep scrolling to the help screen.

Without it, it will print the message:

Quote:
Starting ...
Could not connect to Service Control Manager. Using console mode ...

'BlackBerry User Administration Service' - console mode (enter 'x' or 'X' to exit)
Then exits back to a command prompt after about 5 secs or so...
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Old 03-08-2005, 09:08 AM   #2 (permalink)
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I uninstalled and reinstalled just now to check the syntax. Here's what I used:


besuseradminservice -install -login addomain\BESAdmin -password BESadminPass -auto -clientpassword BESPass -platform Exchange -servers "bes.addomain.edu" -mapi BESAdmin

It responds with 'BlackBerry User Administration' installed. I did the install from my management station, and not directly on the BES. I don't know if that matters or not.

James
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Old 03-08-2005, 09:11 AM   #3 (permalink)
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I'm assuming since you're on GroupWise you don't use MAPI. That aside, the only thing I see that may be a problem is the specification of platform. My docs show using the full name for the platform and not a one letter abbreviation.
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Old 03-08-2005, 09:44 AM   #4 (permalink)
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Hrmm... I'll try the full name. No, GW doesn't use mapi as well.
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Old 03-08-2005, 10:47 AM   #5 (permalink)
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Well... a little better...

On the BES server is where I'm installing it. Now I just get:

Quote:
'BlackBerry User Administration Service' could not be created'
I'm gonna go back there and kick the server really hard a few times and see if that helps.... why can't these things ever just be easy? :(
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Old 03-14-2005, 11:41 AM   #6 (permalink)
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Are you sure the user credentials you're providing have local admin rights on that server? I have my BES Admin user as a member of the local administrators group on the BES. That error almost sounds kinda like a permissions problem.
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Old 03-14-2005, 11:43 AM   #7 (permalink)
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Actually, it's been pointed out that Beta versions don't work with hotfixes, service packs or resource kits. Looks like we'll finally have to get on the ball and purchase it.
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