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Old 08-07-2006, 04:34 PM   #1 (permalink)
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Default Any reason not to turn on "Hard Deletes"?

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With the 4.1 BES we can allow for hard deletes to work, but is disabled by default. There have been many cases where having this on would be helpful. But I can't think of any where hard deletes would have burned me. So any reason not to turn it on?

-Chuck
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Old 08-08-2006, 01:20 PM   #2 (permalink)
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Quote:
Originally Posted by Just Chuck
With the 4.1 BES we can allow for hard deletes to work, but is disabled by default. There have been many cases where having this on would be helpful. But I can't think of any where hard deletes would have burned me. So any reason not to turn it on?

-Chuck
What sort of case would a hard delete be more helpful in? Seems to me that soft deletes are the ones that are safer.
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Old 08-08-2006, 01:56 PM   #3 (permalink)
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If you are purely on an Exchange-only environment and do not use PST archives for final delivery, then there are no issues. I would relay this decision to your userbase, though... and request feedback. If you receive too much warranted feedback, after fully explaining the feature, then I would implement it. Chances are, though, you will receive a lot of positive feedback.

BOHIC, this is not a hard delete of the messages, but rather support for hard deletes from the client application to the handheld. In other words, if someone shift-deletes something from Outlook, or empties their deleted items, or has a secretary delete an email through managed sharing, or moves a message to a personal folder, rather than leaving the message orphaned on the handheld, it is removed.

The ONLY situation that I can think of that would impact end users is if someone has their messages delivered to a PST, in Outlook, and did a wireless activation (thus giving them the ability to receive messages to the handheld, as it passes through their Exchange mailbox and sending through the Exchange mailbox. All messages would be removed from the handheld, in this scenario.
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Old 08-09-2006, 12:13 AM   #4 (permalink)
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The only issue I can see is if you are running short of memory on the BlackBerry Enterprise Server. The hard delete synchronization information is stored in the memory of the BlackBerry Enterprise Server rather than in the configuration database or a file on the BlackBerry Enterprise Server's hard drive. On a BlackBerry Enterprise Server that is starting to have memory utilization issues enabling hard delete synchronization could result in a reduction in the performance of the BlackBerry Enterprise Server. This also creates an issue if you reboot your BlackBerry Enterprise Server as the hard delete synchronization information will be lost.
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