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Old 08-07-2006, 05:23 PM   #1 (permalink)
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Unhappy Could not connect to Service Control Manager

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Hi guys,

I posted this yesterday, but as a reply and question to another post. I thought I would repost my query here to see if anyone as any suggesstions as I am seriously running out of ideas. Any help is greatly appreciated.

We are trying to support someone who previously had another person install a Small Business Server 2003. They also installed BES 4.1 and failed repeatedly. We have come in to try and resolve this but are coming to roadblocks we have not been able to find an answer for.

Now I know it is not a supported install but this is also a PDC.

In this case we have gone through the permissions a number of times, completed a 'clean uninstall' and then reinstalled the BES installation again. I have checked the dependancies as above and have ensured the BES was installed with the BESAdmin account.

The SBS is service packed to SP1.

We have gone through a KB article on RIMs website about needing to change a registry key for SMB but this has not helped either.

The main errors we are seeing occur as follows:

CTRL log:

Unable to connect to Dispatcher '[SERVER NAME]'
Could not connect to Service Control Manager at \\ 1722

The REALLY strange thing we are seeing is that there is no MAGT log created (the log name hasn't been changed either) and the MAGT service is not even showing in the 'Services' window!!

This seems to suggest to me that it is not even establishing a connection with Exchange.

Is there some security setting within SBS that will block communication with Exchange components by default?

I'm really lost here guys and would really appreciate any help you may have.

Again, I realise that it shouldn't be done on a PDC but CAN you do it on a PDC. If so, does someone know the settings I need to use as you can only convince the customer of so much.

Yours in desperation
I desire to know all things
-Leonardo da Vinci

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