Originally Posted by bbgirl
sorry AES... I have 45 units that aren't 4.x it sucks. What I need to do now, if figure out how many of these can even be upgraded. I received the green light. Just have to make a plan. We have a mixed environment, so its kind of a pain.
I am middle of this type of an upgrade(2.2 --> 4.1, plus 3.x devices to 4.x). The first thing I did was to build a device inventory. 4.1 is absolutely great when it comes to this, but as I moving from 2.2 I didn't have information.
I exported all the information I could from our 2.2 servers and put them into a spreadsheet.
I had the help desk then send out and e-mail to get the version/device information from our user community. I got about 90 per cent response(after multiple tries for some people).
With this spreadsheet I was able to figure where the users with 3.x devices were. Some devices were replaced(ATT to cingular), other the firmware was upgraded.
That way I could figure it out plus have a checklist where I noted their upgrades and server movement. I created a pivot with the number so I could so show my boss the numbers very quickly.