08-09-2006, 12:28 AM
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#1 (permalink)
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| Knows Where the Search Button Is
Join Date: Sep 2005 Location: Auckland Model: 8520 Carrier: Vodafone
Posts: 24
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|  BES 4.0.1 and Domino 6.5.1
Please Login to Remove! I have a customer who is running Domino 6.5.1 and BES 4.0.1 successfully, except for a single user. This user cannot be enterprise activated and when initialised using Desktop Manager 4.1.1 the PIM configures correctly but the E-mail synchronization fails to initialise. I have looked in the Messaging Agent log and the ***OTAKEYGEN*** line does not appear so the enterprise activation process is not beginning. The only entries I can see in any of the logs about this user is entries in the Messaging Agent log advising that name resolution was achieved successfully.
I have advised the customer to install Service Pack 4 and hotfixes but have any of the BES for Domino admins seen this issue before? |
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