BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-09-2006, 12:28 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Location: Auckland
Model: 8520
Carrier: Vodafone
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.0.1 and Domino 6.5.1

Please Login to Remove!

I have a customer who is running Domino 6.5.1 and BES 4.0.1 successfully, except for a single user. This user cannot be enterprise activated and when initialised using Desktop Manager 4.1.1 the PIM configures correctly but the E-mail synchronization fails to initialise. I have looked in the Messaging Agent log and the ***OTAKEYGEN*** line does not appear so the enterprise activation process is not beginning. The only entries I can see in any of the logs about this user is entries in the Messaging Agent log advising that name resolution was achieved successfully.

I have advised the customer to install Service Pack 4 and hotfixes but have any of the BES for Domino admins seen this issue before?
Offline  
Old 08-09-2006, 02:51 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
boma0021's Avatar
 
Join Date: Jan 2005
Location: LE
Model: Pearl
Carrier: T-Mobile
Posts: 202
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

is the acl correct ?
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.