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Old 08-13-2006, 06:11 PM   #1 (permalink)
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Default 8707 help with reset

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Hi Guys,

Got a bunch of 8707's here and i need to reset one of them. Anyone know where the reset button on them are?

Now what happened was i backed up a 7290 profile then loaded it into a 8707 because the guy NEEDED his memo pad.

Now the things screen is screwed and i cant wipe it. Cant wipe it through Application Loader either and when i put the software back on it has a loading error.

Anyone got any ideas?

thanks guys
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Old 08-13-2006, 06:21 PM   #2 (permalink)
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To completely wipe a BlackBerry, search for a download a copy of Javaloader - or look for JL_CMDR in these forums.

Use the Wipe function to wipe out the BB. Everything will go. Customer data;programs;O/S - everything.

Make sure you have the latest version of the handheld OS loaded onto your PC and then restart Desktop Manager.
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Old 08-13-2006, 06:59 PM   #3 (permalink)
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Thnaks for that NJBlackBerry,

Got the App and its great. Although it didnt connect to the 8707. he blackberry Manager couldnt connect to it either.

Plugged a "working" 7290 into it and it worked fine.

hmmm the 8707 seems pretty screwed, any other ideas?
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Old 08-13-2006, 07:00 PM   #4 (permalink)
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Make sure Desktop Manager is shut down.
Connect the 8707
Using Javaloader, type

javaloader -usb wipe from a DOS prompt.
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Old 08-13-2006, 07:32 PM   #5 (permalink)
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NJBlackBerry

Followed what you said and got this

Quote:
Javaloader is not reconised as a internal or external comand or operable batch file comand
tried it with the 7290 i got here and the same thing happened.

Am i doing something wrong here?

Cheers
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Old 08-13-2006, 07:34 PM   #6 (permalink)
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Javaloader is a DOS program.
When you unzipped it, you unzipped it to a specific location.
You must find that location and execute the DOS command

javaloader -usb wipe

from the location where you unzipped Javaloader (if you don't recall, unzip it again into C:\TEMP or something well known).
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Old 08-13-2006, 08:10 PM   #7 (permalink)
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Quote:
Javaloader is a DOS program.
When you unzipped it, you unzipped it to a specific location.
You must find that location and execute the DOS command
*click*

haha ok got it going now. Wiped a 7290 then tried the 8707 and got

...unable to open port

completey screwed?
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Old 08-13-2006, 08:13 PM   #8 (permalink)
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Pop the battery out of the 8707. When it is restarting, try the javaloader -usb wipe again.
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Old 08-13-2006, 08:22 PM   #9 (permalink)
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Hey,

Ok, did what you said and as it was restarting it said "connecting...." for a while and it all looked promising then it said "unable to open port"

hmmmm...

anything else?

Cheers
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