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Old 08-15-2006, 08:04 AM   #1 (permalink)
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Question Address book cannot be updated externally? error

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I look after a few users who are having this problem they cannot edit contacts in there address book on there handheld.
Has anyone seen this error before.
were Running BES 4.0.5a with an exchange server it only happens to a few users.
outlook client is 2002
handhelds are 7290
I have tried blackberry support and no luck all there solutions didn't work.
Old 08-15-2006, 10:41 AM   #2 (permalink)
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What, they can't actually edit them at all or the changes that are made do not synchronise back?

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