BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-15-2006, 04:09 PM   #1 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default BlackBerry Enterprise Resource Kit (BRK) 4.1 - Available Now

Please Login to Remove!

Click Here to Download

You will need to choose 4.1.0.9 from the drop-down. RIM is not advertising its availability, oddly enough.

Click Here for Documentation

Functional Changes

xxx8226; The BESUserAdmin tool now supports mixed environments with BlackBerryxxx174; Enterprise Server Version 4.0 SP2 to 4.1 installed.
xxx8226; The BESUserAdmin tool now supports role-based administration for the BlackBerry Enterprise Server Version 4.1. (SDR 61130)
xxx8226; The BESUserAdmin tool now includes support for management of groups. You can add user accounts to a group, move user accounts to a different group, or remove user accounts from a group. (SDR 69831)
xxx8226; The BESUserAdmin tool now tracks administrative-related actions that administrators perform on the BESUserAdminService in a log file. The BESUserAdmin tool audit log file contains information such as the time when the event occurred, the action that was performed, the computer name, the user name, the role of the user who performed the action, and any errors that might have occurred during the process. (SDR 75775)
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.

Last edited by jibi : 08-19-2006 at 07:06 PM.
Offline  
Old 08-16-2006, 10:12 AM   #2 (permalink)
CrackBerry Addict
 
qc_metal's Avatar
 
Join Date: Mar 2005
Location: Rockford, IL
Model: 9530
OS: 4.7.x
Carrier: Verizon
Posts: 590
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Nice!

Now, if they could get it to work remotely from a system that is not part of the BES environment...
__________________
Provision, maintain, and report on users via web: the NEW BerryStats | FAQ
Offline  
Old 08-16-2006, 11:58 AM   #3 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

If it makes you feel any better, you can't even get it working remotely from client/server from one BES to another...
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 08-19-2006, 07:07 PM   #4 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Now available.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 11-06-2006, 12:39 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2005
Model: 8703e
Carrier: Verizon
Posts: 59
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'm trying to get the user administration tool to work. However, when I start the user administration service I get the following error: Windows could not start the blackberry user adminstration service on the local comuter. If this is a non-Microsoft service, contact the vendor,and refer to server-specific error code 0.

Event log gives me same thing. I'm running 4.1.2.25 for the Manager on my BES and am using the 4.1.0.9 resource kit.
Offline  
Old 11-06-2006, 03:19 PM   #6 (permalink)
Knows Where the Search Button Is
 
Nashkat's Avatar
 
Join Date: Jan 2006
Location: Eastern PA.
Model: 8830
Carrier: Verizon
Posts: 42
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I understand from reading the documentation that this can be installed on any Excahnge environment client and does not need to be installed on the BES itself.

What/where is the best place to install and run this srevice?

Would my desktop be fine or is it really best to just run it from the BES?
Offline  
Old 11-06-2006, 03:25 PM   #7 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

You should know that it does not collect data for "Message FROM". SDR103844 was created for this issue.
Offline  
Old 11-08-2006, 09:15 AM   #8 (permalink)
BlackBerry Extraordinaire
 
Frank Castle's Avatar
 
Join Date: Jul 2005
Location: MA
Model: 9930
PIN: PM Me!
Carrier: VZW
Posts: 1,073
Post Thanks: 0
Thanked 4 Times in 3 Posts
Default Confirm?

I have been trying to get this to work and wrote to RIM to which I was told:

"the current Resource Kit 4.1.0.9 is not going to work with BES 4.1 SP2. I have to wait for a Resource Kit that will work with this version of BES.

Is this true?? SP2 has been out awhile - I think I remember reading that Resource Kits follow 6-8 weeks after a SP release.

Any direction would be helpful, trying to get the admin tasks in BerryStats working.

Jeff
Offline  
Old 11-08-2006, 10:45 AM   #9 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

I've been running historicalstats.exe agains the 4.1 SP2 logs.
Offline  
Old 11-14-2006, 05:51 AM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2006
Model: 8800c
Carrier: Cingular
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jmanford
I'm trying to get the user administration tool to work. However, when I start the user administration service I get the following error: Windows could not start the blackberry user adminstration service on the local comuter. If this is a non-Microsoft service, contact the vendor,and refer to server-specific error code 0.
I wound up with that same error code when installing the BESUserAdminService under 4.1SP2. This, despite the fact that I installed the service the same way under 4.1.0.9, as I had under earlier RK versions. RIM wasn't able to give me any clue to what was going on.

The BES itself was processing messages fine, but I couldn't get the BESUserAdminService to run worth a dang.

After poking around the Registry, I found out that the installation program was assigning default values to the MAPI Profile, similar to below:

hkcu\software\RIM\Admin = <correct MAPI>

hkcu\software\RIM\Agents = BlackberryServer

hkcu\software\RIM\DBConsistancy = BlackberryServer

hkcu\software\RIM\Management= BlackberryServer

hkcu\software\RIM\Manager\ExchangeAdapter= BlackberryServer


From where and how the install procedure decided to assign this default profile name beats me, but once I corrected the MAPI Profile labels in the registry and restarted services, I was able to get the BESUserAdminService to start correctly without the error code.
Offline  
Old 11-14-2006, 09:09 AM   #11 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

Quote:
Originally Posted by jletendre
I think I remember reading that Resource Kits follow 6-8 weeks after a SP release.
It took 4 months for 4.1.0 to come out, and we've yet to see a 4.1.1 release. I wouldn't hold your breath on 4.1.2 anytime soon.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.