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Old 08-16-2006, 12:54 PM   #1 (permalink)
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Question Upgrading from 4.0.3 to 4.1 Tonight

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OK, so I had a pretty terrible upgrade experience in April and I was waiting for SP1 to be released. It appears that SP1 definitely corrected the errors I was having. See links at the bottom of this post. Since then I have also acquired a new IBM xSeries to run the BES. I have loaded Domino 7.0.1 and BES 4.1 SP1 on this new xSeries and am using BESMgmt2 SQL db. My old BES has Domino 6.5.4 and BES 4.0.3 and is using BESMgmt1 SQL db.

Here's my planned upgrade procedure for tonight - does it sound OK?

BES A = current/old BES at 4.0.3
BES B = new BES

1. Upgrade BES A to 4.1 SP1 so that my BESMgmt1 SQL db is upgraded.
2. Start BES A.
3. Redirect BES B to BESMgmt1 db from BESMgmt2.
4. Both BES A and B should now be displayed in the BlackBerry Manager app and in the same BB Domain, right?
5. Click my account on BES A and choose to move it to BES B.
6. This shouldn't require re-activation, right?

Anyway, let me know what you think...

Chris Whisonant: BES 4.1 Upgrade (and Downgrade)
Chris Whisonant: BES 4.1 Service Pack 1 Available
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Old 08-16-2006, 01:44 PM   #2 (permalink)
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I don't know if it will work (sounds about right) but I'm interested to hear how it turns out.
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Old 08-16-2006, 02:48 PM   #3 (permalink)
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Ahh...topher145 you've come a long way grasshopper...
Looks good so far...I hope you have replicas of the "old" BES *.nsfs (profiles, statedbs..etc) on standby.
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Old 08-16-2006, 03:18 PM   #4 (permalink)
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dev, thanks!! I'm getting there! I just made an OS-level copy of the BES folder in the Domino data directory, so I should be good there too. I will let everyone know how it goes.
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Old 08-16-2006, 03:50 PM   #5 (permalink)
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Also do a registry export of the BES-related hives.
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Old 08-16-2006, 08:51 PM   #6 (permalink)
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Default Guess What? BES 4.1 Upgrade Hosed Again!

Now I'm getting an SQL error regarding an ambiguous column name on the MachineName column. Looking at RIM's online support, I see that I will have to restore a pre-upgrade-attempt db to fix this. The problem with that is the first upgrade attempt was in April! And we've added many more users since then. I tried modifying that column to equal the machine name. I even removed a secondary record, but it was a no-go. I'll be calling them again tomorrow to see if there's some way to bypass this. It should be a mere matter of correcting data in the SQL databases, but since this is a RIM upgrade I'm probably SOL. I've uninstalled 4.1 (again) and am going through the 4.0 install and service pack installations. I can tell already that I will not have a "happy heart" (as we tell our 2 year old she should have) when I call support in the morning!

Any other tips? Grr......
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Old 08-17-2006, 08:27 AM   #7 (permalink)
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Been on the phone w/ RIM for an hour and 15 minutes now... awesome!!

OK, so if I have BES B set up in different BB Domain, can I just move all the accounts over to it from BES A somehow?!? I guess this would require handheld wipes and reactivations, though, huh?

So frustrating...
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Old 08-17-2006, 10:41 AM   #8 (permalink)
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Have you tried editing the column name in the sql tables? It should be something like CN=DominoServerName/O=OrganisationName for the service name and something MachineName would be similar to name of the server that sql is installed on. I just did a BESN migration onto a VMware setup and had to make some changes to an MSDE db for it to run smoothly.
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Old 08-17-2006, 01:45 PM   #9 (permalink)
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Last night I compared it to the same table on Bes B (the 4.1 box) and the MachineName was actually supposed to be the name of the BES box and not the SQL server.
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Old 08-17-2006, 02:51 PM   #10 (permalink)
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Have a look at the different options in the 4.1 upgrade guide. There's a cutover process that you may find useful.
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