Originally Posted by bradk50
Youo just have to set the subfolders to redirect, on 4.1 this is done on the console(Service Access->choose folders for redirection) on 3.6 its done on the desktop software.
Thanks for responding, I have verson 4.0 for Exchange and have opened the Blackberry manager and clicked the properties of the user and selected the Re-direction tab.
The default settings for re-direction are the left radio button which selects the 'inbox and sent items' to be re-directed, can you tell me if this option also re-directs the sub-folders, or do I have to choose the right radio button (selected folders) and manually tick every sub-folder? This user has quite a lot of sub folders.
I also have another question along the same lines. The same user has renamed a sub-folder, This was renamed on Outlook, but the folder name has not changed on the Blackberry handset when viewing the folders.
It is causing a problem as one of the rules in Outlook put certain mail that arrive directly to that folder. This works fine in Outlook, but on the Blackberry device the the mail isnt even delivered to the inbox.
Any guidance on this matter would be greatly appreciated.
Thanks in advance,