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Old 08-18-2006, 10:58 AM   #1 (permalink)
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Default Attachment Viewing easier with 3rd party?

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We need to an easier way to allow are users to view attachments such as PDFs quicker than the below steps.
We are testing Repligo
and later today dochawk. Anyone else use 3rd party attachment viewing?

1. Open email that contains the attachment.
2. Highlight [Attachment]
3. Select the Trackwheel
(Top button on the left side of the BlackBerry that scrolls up and down)
4. Select Open Attachment
5. You will see Name of Attachment
Table of Contents
Full Content
6. Scroll to Full Content and select Retrieve (This will download the file)
7. Once you see the Document in the middle of the screen, scroll to it using the Trackwheel.
8. Once its highlighted select the Trackwheel and select Retrieve
9. Once the image appears larger, select Trackwheel and scroll down and select Full Image. (This will download the file to larger size)
10. To scroll down through the image use trackwheel. To scroll right and left hold the ALT key and use the Trackwheel to move across the page.
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Old 08-18-2006, 11:51 AM   #2 (permalink)
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Default did that same test yesterday / today (informal test)

tried repligo yesterday while travelling and dockhawk this am.

initially I wasn't crazy about the repligo workflow which is email message based. I did like the viewing functions though much better than the native viewer (7130e w/ whatever is current 4.x).

I tried dochawk this am just a bit and while I liked the non-email workflow better, viewing took too many steps back and forth over the network. so was easier workflow but I didn't like it's 'always connected' process (although I do think one can save pages that way).

I never got to test the doc viewing of dochawk b/c I got hung up on the workflow and didn't pursue much further.

So in retrospect, I came to appreciate the email workflow of repligo and am working to simplfy inbox clutter (created a mail folder called repligo which will automatically receive inbound messages from the service, although I see now that the notificaiton featre may not work if I do that..am testing this out).

one option which would be nice would be the option to have the app automatically delete the outbound email message it sends after it's been sent (or after the reply has been received). this would help cut down on the mailbox clutter it seems to generate. but, the view and download / save process I found to be very intuitive and clear info on file types, etc.

haven't tried that many attachment formats yet..one thing that troubled me a little was that it could not open a zipped PPT someone sent me, so I have a email into tech support about that..they say they support zip files, so not sure what happened.

I'll be intersted in what you find.
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