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Old 08-21-2006, 12:53 PM   #1 (permalink)
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I'm running a BES 4.0.5.6. with an 8700c Cingular BB. There is one particular user who has an address book with about 700-800 contacts, but when activating through the BES somehow it comes out to abour 3k+ on her BB! Not only that, e-mails are showing up IN the ADDRESS BOOK! She is also unable to delete emails from the handheld. I've tried reloading the device's OS and removing her and readding her to the BES with the backups removed. Any ideas? TIA
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Old 08-21-2006, 01:01 PM   #2 (permalink)
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Moved to the BES section.

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Old 08-21-2006, 01:30 PM   #3 (permalink)
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Email showing in the address book? Are you sure? Either way does the user have subfolders of contacts in outlook?
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