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Old 03-07-2005, 09:24 AM   #1 (permalink)
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Default BES 2.2 to 4.0 upgrade (Lotus Domino)

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Hi there, I am getting ready to do my bes upgrade this week. I will be using SQL server (not MSDE). The documentation is not the greatest. I was wondering if anyone out there who has done this upgrade can shed any light. was it easy/difficult? The posts I have read have been mixed and I wanted to get some more thoughts before I move forward. Thanks
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Old 03-07-2005, 02:16 PM   #2 (permalink)
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Default 2.2 > 4.0 Upgrade

When I upgraded I was also going to new hardware. I just loaded the 4.0 software and then exported my 2.2 users over to 4.0. If you are changing SRP IDs, then you may also run into some issues. I can go over them if you are changing SRP IDs, though.
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Old 03-07-2005, 02:23 PM   #3 (permalink)
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We are staying with the same hardware. we are not changing srp ids either. the upgrade process is sort of clear but the rights needed for the sql database are unclear. Aso, do we need to install MDAC? Does each BES admin need a sql id and access to the database or does it use the credentials that we have to store in the registry?
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Old 03-07-2005, 02:32 PM   #4 (permalink)
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Default 2.2 > 4.0 Upgrade

I did not install MDAC. I'm not an SQL guy, but I believe we had to set up an SQL user that had the authority to create new tables, etc... Seems to me that it was a good deal of authority. I'm really the only BES admin, but I would think you just need one SQL ID. If you install the new Desktop Manager on a remote computer you are prompted each time for the SQL user and password. Hope it goes well!
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Old 03-07-2005, 04:27 PM   #5 (permalink)
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Default Re: 2.2 > 4.0 Upgrade

Quote:
Originally Posted by topher145
When I upgraded I was also going to new hardware. I just loaded the 4.0 software and then exported my 2.2 users over to 4.0. If you are changing SRP IDs, then you may also run into some issues. I can go over them if you are changing SRP IDs, though.
I'd be interested in hearing what issues you ran into.

We have a 2.2 server in production and have setup a new/separate 4.0 test box (with a 90-day temporary SRP ID) and our plan was to move the users over but with the different SRPs, we're sort of on hold now.
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Old 03-07-2005, 05:34 PM   #6 (permalink)
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- If youre going to use the same SRP IDs, make sure the test box is completely shut down for about 5 minutes before bringing up the BES 4 box, or you'll get a locked SRP :(

- If you have SQL 2000 SP3 running on 2.2 currently, you shouldnt have to change any permissions. If you are creating the sql database from scratch, just remember the BESAdmin user must have table creation privileges on the SQl server. If your SQL server is not on the same box as the BES server (likely in a production box) then you may find the database creation fails during install. If that happens, search for 'createdb.exe' on the BES cd. Copy the entire contents of the folder it is in over to directory on the SQL server, log into that box as the BESAdmin user and run CreateDB.exe. It has a help function that is fairly self explanitory. Then run the BES setup as normal and select 'update database' when prompted.

- You will only get login ID problems if the BES setup is not specified with the correct login details, or you install BES while not logged in as the BESAdmin user. If the BESAdmin user has the correct sql permissions, you simply set the database login as 'windows authentication'
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Old 03-08-2005, 07:35 AM   #7 (permalink)
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Default Issues with Changing SRP ID

Below are two links from Blackberry's 4.0 Technical Support for Domino:

http://www.blackberry.com/knowledgec...&sort=name

The above link is just the 4.0 for Domino Knowledge Center

http://www.blackberry.com/knowledgec...1&vernum=0

Basically, in the above, the fix is to:
1. Create a Domino agent that will update the RoutingInfo field in the BlackBerry profiles database with the new SRP ID value.
2. Using the BlackBerry Manager, perform a wireless enterprise activation for the affected user accounts.

Since I have run into the problem, they have actually removed a document from the knowledge center. The other action I had to take with the user accounts was to go into the Service Books and delete ALL of the "Desktop[xxx]" service book entries, then follow the steps from above.

Even after performing those steps, I looked into some of the other NSF files for similar fields. Here were the other fields I had to change. These were not documented by RIM, but I did have to change them.

BBDir.nsf:

- User Config View - there is a field RoutingInfo that should contain the new SRP ID
- MDS Config View - SRPAuthentication field - this should contain the Authentication key. It did not get updated when I entered my new Auth Key.
- SRPuid - This should be the new SRP ID
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