BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BES Admin Corner (http://www.blackberryforums.com/bes-admin-corner/)
-   -   Odd error messages every night... Please help! (http://www.blackberryforums.com/bes-admin-corner/44720-odd-error-messages-every-night-please-help.html)

obtix 08-24-2006 08:53 AM

Odd error messages every night... Please help!
 
First off the BES server is working great, even though we are getting these error messages all is still functions. The server is your standard run of the mill BES server version 4.1.0.38. The only oddity of this server is that we have the Bloomberg MDS Gateway installed (which pulls down emails from Bloomberg into its own Blackberry software).

Everything on the server was working perfect (no errors) for a few months then about a week ago the errors start. They come in from about midnight to 7:00am.

Here is a copy of the error, any input would be great, thank you!

<2006-08-24 02:59:33.821 EDT>:[1393]:<MDS-CS_BROWNBES01>:<ERROR>:<LAYER = IPPP, EVENT = Exception, net.rim.ippp.a.b.g.m.gu: Connection Timed Out
LAYER = IPPP, EVENT = Exception, at net.rim.ippp.a.b.g.m.D.dC.a(Unknown Source)
LAYER = IPPP, EVENT = Exception, at net.rim.ippp.a.b.g.m.D.dC.run(Unknown Source)
<2006-08-24 02:59:33.821 EDT>:[1393]:<MDS-CS_BROWNBES01>:<ERROR>:<net.rim.ippp.a.b.g.m.gu: Connection Timed Out>
<2006-08-24 02:59:33.821 EDT>:[1393]:<MDS-CS_BROWNBES01>:<ERROR>:<at net.rim.ippp.a.b.g.m.D.dC.a(Unknown Source)>
<2006-08-24 02:59:33.821 EDT>:[1393]:<MDS-CS_BROWNBES01>:<ERROR>:<at net.rim.ippp.a.b.g.m.D.dC.run(Unknown Source)>

obtix 08-24-2006 06:55 PM

Anyone?

ashworth 08-24-2006 08:10 PM

I would remove all version of Java runtime environment that are not 5.0 update 4. then restart the MDS CS service on the BlackBerry Enterprise Server.

obtix 08-25-2006 06:35 AM

I think I might have found it. It came to be (honestly) in my sleep. I bet you a user is turning is device off at midnight and back on at 7am. Sure enough, one of the users is.

Now, how to get rid of these messages. I'll try the java idea anyways just to be on the safe side.

Natrone 08-30-2006 12:15 PM

Did the java uninstall work?


All times are GMT -5. The time now is 10:31 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.