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Old 08-24-2006, 09:57 AM   #1 (permalink)
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A client of ours uses the, dare I say it, Rogers network. I have been siting here for over 30mins at 90% of the activation not seeing any communication arrows on phone (or traffic arrows as you could call them) at Email Settings (Initializing). Is this normal?

Everything else is completed.

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Andrew
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Old 08-24-2006, 10:25 AM   #2 (permalink)
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Is it an 8700? If so, that's a known issue - sometimes it will finish, other times it will not. If not, you have to wipe and reactivate.
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Old 08-24-2006, 10:46 AM   #3 (permalink)
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Quote:
Originally Posted by careyana
Is it an 8700? If so, that's a known issue - sometimes it will finish, other times it will not. If not, you have to wipe and reactivate.
How many times must I wipe the phone? I have even tried upgrading the OS to 4.1 from 4.0.2 and it still is stuck at 90%, its a 7290. Should have the client return the phone to the reseller?

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Andrew
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Old 08-28-2006, 04:33 AM   #4 (permalink)
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Default Sync

Its failing to sync either calendar or contacts

Article Number: KB-04740
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