Originally Posted by careyana
Is it an 8700? If so, that's a known issue - sometimes it will finish, other times it will not. If not, you have to wipe and reactivate.
How many times must I wipe the phone? I have even tried upgrading the OS to 4.1 from 4.0.2 and it still is stuck at 90%, its a 7290. Should have the client return the phone to the reseller?