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Old 08-28-2006, 11:53 AM   #1 (permalink)
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Default Error 17 & Error 7 when performing USB activation

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Hi,
We are on BES 4.0.3 & running Domino 6.5.4 as the email platform. We have been having issues with performing wired enterprise activation via USB cable. Every time we try to provision a handheld to a user that resides on certain domino servers, we received either Error 17 "BB agent did not respond to provisioning request in a timely manner" or Error 7. We have been in contact with RIM Support but as of yet they have not been able to find a solution. We can perform a wireless activation on some of those accts that we can't perform wired E.As on.

Has anybody seen or have had this issue before?

Thanks in advance...
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Old 08-28-2006, 04:03 PM   #2 (permalink)
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We have encountered this, when we try a different server it works. Also after server reboot it seems to go away. I think something on the server is hosed when this error occurs.
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