BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-29-2006, 10:43 AM   #1 (permalink)
New Member
Join Date: Feb 2005
Model: 7100g
Carrier: cingular
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Provisioning Error 17 on Large Mail files

Please Login to Remove!

I'm about at wits end. I'm on Domino 6.5.4. I've got a user with a 5 GB+ mail file (yeah, I know) and every time I try to do a wired activation, I get the dreaded "The Blackberry Agent process did not respond to the provisioning request in a timely manner. (17)". If I do a wireless activation, it ends up timing.

My administration is very touchy about us rebooting the server unless we have to. Has anyone had ANY OTHER luck fixing this and / or experienced this with overly large mail files.

I have a six pack of beer when anyone who can help me figure this out comes to Nashville TN...

Thanks everyone.
"If someone tries to kill you, you try to kill them right back" - Captain Mal
Old 08-30-2006, 08:10 AM   #2 (permalink)
New Member
Join Date: Jul 2006
Model: 9000
Carrier: AT&T
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts

We had this same issue. After several calls to RIM, we had to up our thread pool via a registry key. They also said there is a key to deal w/ large chunks of files but we have not implemented it as of yet. I sent you a PM that has more info.
Old 08-31-2006, 10:51 AM   #3 (permalink)
CrackBerry Addict
mahoward's Avatar
Join Date: May 2005
Model: 8900
Carrier: T-Mobile
Posts: 560
Post Thanks: 0
Thanked 1 Time in 1 Post

Hey kymgfan717 & Jeaux16,

I am experiencing the (17) and (16) error as well (The user is not yet known to the BlackBerry Agent). We have 1125 users on one BES server polling multiple Domino 7.0.1 servers. Could you also post the "chunk" fix here as well? Thanks!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.