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Old 08-30-2006, 11:27 AM   #1 (permalink)
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Angry Remove 3rd party app via software configuration policy

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- BES v4.0 (latest service packs)
- 7250 and 7750 handhelds both with v4.0 software

I am testing software configuration policies to disallow all applications except for approved ones. The policies work correctly in that they push out approved apps OTA and also notify the user if they are running a non-approved app and must restart for removal. I have tried this for both OTA installed apps and apploader installed apps and it works the same for both.

After removal the non-approved app icon is gone but if I go into Advanced Options/Applications, the app is still listed there. I have two questions:

1. Is there a way to totally remove the non-approved app using policies (ie. without having to manually go to Applications/Delete on the handheld or use Apploader to delete?

2. Even though the icon is gone and the user can't use the application, I assume it is still taking up memory on the handheld. Is my assumption correct?

Old 08-30-2006, 06:52 PM   #2 (permalink)
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I have basically the same question. All I can offer in addition is that you can click on the module(s) and delete them. Normally, doing so would prompt you to reset the device to complete removal. However, when the disposition for that app is set to "disallowed" it doesn't seem to force a device reboot for the uninstall to complete.

I therefore assume that the amount of memory being used by these "placeholders" in the Applications list is minimal at best.

I could be wrong.

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