Originally Posted by PhanMan
... I have found about 10 so far that have portions of the activation that did not complete, missing message options/certain PIMS did not wifi sync but others did (let's say tasks, notes, cal are good, address book did not, possibly because of corrupt entry or an address with an attachment)...
Wifi? You're using 7270's? Or do you mean wireless sync. The difference is huge, and the terminology should never be interchanged.
My siggestion - build a separate box. The load on the BES and mailsystem performing 200+ wireless ea's is ridiculous and its not surprising that some users end up stranded without the ea completing. Its a horrible idea IMO to just upgrade the existing live server.
Can you tell if an ea has completed from the bes? Well you have a few clues, like if the handheld model number doesn't display, or its software version, wireless phone number etc.. this information is passed from hh to bes by the hh diring a slowsync. If the data doesn't show, then the HH din't complete its slowsync successfully. Building a separate box, point it to the same config DB and migrate users a few at a time, allowing 20 - 30 minuets before moving the next few should be a dafe way through it.