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Old 09-01-2006, 08:50 AM   #1 (permalink)
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Unhappy Managing director lost his Blackberry, help!

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So our MD just told me he's left his blackberry on a train somewhere in London. I've disabled redirection and I'm about to enterprise activate a spare for him.

The BIG problem is the email on that blackberry has hugely sensitive information in it and he didn't password protect it.

Can I do anything to delete it?

I was thinking about asking him to clear out his outlook inbox and hope it syncs.

Any suggestions would be really appreciated.

Thanks.
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Old 09-01-2006, 09:05 AM   #2 (permalink)
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send a kill command to the device from bes server.

Right click the user > It Admin > Kill Handheld.

This will wipe the handheld, as long as it has a GPRS connection.
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Old 09-01-2006, 09:16 AM   #3 (permalink)
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Quote:
Originally Posted by mattlane
send a kill command to the device from bes server.

Right click the user > It Admin > Kill Handheld.

This will wipe the handheld, as long as it has a GPRS connection.
Thanks.

I've no idea how I missed that, I guess I always just open the properties page.

I assume there is no way to see if it's successful?
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Old 09-01-2006, 09:20 AM   #4 (permalink)
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you may be able to see if its successful

Right click the user
Properties
IT Admin

click Refresh and scroll down or up to see if the kill command is succesful..

I'm not going to test it as I dont have a bb spare to kill. (you can see if service books, passwords, policys are successful so I guess you can see if the kill command is also succesful).
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Old 09-01-2006, 09:23 AM   #5 (permalink)
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It says it's applied successfully.

Thanks again mate.
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Old 09-15-2006, 03:22 PM   #6 (permalink)
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Default The lesson here is?......

Do you know the lesson here?

If the company Could Possibly have ANY information on the devices that would be sensitive, PWD protect ALL devices.

8 characters min. and mandate a number be used also. Upper case is not, typically, necessary. That should thwart most casual finders of the device or even some that might even steal it.

Happy trails from across the Pond.


Chris (Taylor Hicks)
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Old 09-15-2006, 03:36 PM   #7 (permalink)
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Taylor Hicks????? isnt that the guy from American Idol?

Weird
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