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Old 03-08-2005, 02:54 PM   #1 (permalink)
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Default Cannot Remove User from BES 3.6

Please Login to Remove!

I just inherited this BES from a previous manager. There was an individual who had a blackberry who was terminated, the blackberry was passed on to another employee.

The original owner's mailbox was removed before he was removed from the BES. Now when I go into remove the user, it says it cannot reach the mailbox. It doesn't matter wether I tell it to remove blackberry items from the mailbox or not.

Is there any way to get in there and get rid of this account? It's taking up a license.

Thanks for your time in advance.
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Old 03-14-2005, 03:55 PM   #2 (permalink)
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Have you tried creating his mailbox account again and then going back to the BES to remove it?
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