I have an issue with one user and a synch issue. Also, the "one user" is also the CEO of the company <damn!>
We use BES Express 4.0x and Exchange 2003
The CEO lives in the mountains and in his area there is no wireless or cellular coverage - must be nice. He connects from home over VPN and makes changes to his calendar. Sometimes, when he is back in range, the changes are not reflected on his handheld - but it is reflected in his calendar in Outlook.
After making changes to a meeting from Outlook last night, moving the appointment from 8:00 A to 4:00 P - when the handheld was back in range, updated messages went out. All of the recipients had the correct meeting time, but the CEO's showed the original 8:00 A appointment and did not have the 4:00 P appointment - despite being the originator of the appointment. The handheld and Outlook seemed to be completly confused.
Can anyone offer any insight into this situation? Fortunately we are a tech company and the boss is very understanding of issues such as these.