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Old 09-11-2006, 02:21 AM   #1 (permalink)
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Question Wirelss Activation Not Working

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Hello

we have just installed BES v4.1 and we are using domino R7.

I am trying to activate a blackberry for a user. But it seems to of stopped working. When i try and add the user ( even after removing them and radding them ) and set the activation password and try to actrivate the blackberry enter my username and password, it seems to error, contact your systems admin.....

I have notcied that the email that enters your inbox from [email address]@EU_SMTP is not dissappering...... it just stays in the inbox.....

any ideas.....
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Old 09-11-2006, 05:46 AM   #2 (permalink)
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Hey beejwilko,

BES needs to pick up ETP.DAT file in the network message sent to user's mail database.

BES <------ X -------> Mail Server

Look at the area where X:

1. Server access (hint: trace command in Domino console)
2. ACL of Mail db (hint: DB ACL for BES - needs to be Manager)

Good luck!
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