BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-12-2006, 10:31 AM   #1 (permalink)
Knows Where the Search Button Is
 
Unclebelvis's Avatar
 
Join Date: Feb 2005
Location: In My Head
Model: 8830
Carrier: Verizon
Posts: 43
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Disabling Personal Email Setup

Please Login to Remove!

Does anyone know how to completely disable the Personal Email setup on the Blackberry. My company is very strict, and they would like to remove the ability for a user to get their personal email on a work device. Is this possible through an IT policy or something else? Thanks.
__________________
Cry havoc, and let slip the dogs of war
________________________________
Offline  
Old 09-12-2006, 10:49 AM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

I don't believe you can block the inbound messages if someone configured their BIS account. You can however force all outbound messages to pass through the BES server by setting the Allow Other Email Services policy rule to FALSE.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 09-13-2006, 05:46 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2006
Model: 8800c
Carrier: Cingular
Posts: 112
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by d_fisher
I don't believe you can block the inbound messages if someone configured their BIS account. You can however force all outbound messages to pass through the BES server by setting the Allow Other Email Services policy rule to FALSE.
What you say was all I was able to find when exploring the issue in my environment, but the real reason for my comment is to thank you for those awesome video sig files that you deploy, d_. This current one's a real kicker.
Offline  
Old 09-13-2006, 06:03 AM   #4 (permalink)
Thumbs Must Hurt
 
Stern's Avatar
 
Join Date: Mar 2005
Model: 9700
Carrier: Vodafone UK
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

the best way to do this would be to remove the prosumer provisioning from the PIN on the Blackberry Infrastructure. This would need to be done by the network or service provider of whoever supplied the devices. you would need to request that the devices are re-provisioned as enterprise only devices.

this means when they try to register for a BIS account it won't allow it
Offline  
Old 09-13-2006, 07:47 AM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2006
Location: New York City
Model: 9530
Carrier: Verizon Wireless
Posts: 158
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What Stern said. I had to do the exact same thing when I noticed personal emails were being sent to our corporate handhelds. Our provider assumed we wanted both capabilities so I had to tell them I just want enterprise only, not Enterprise Plus which included BIS functionalities.
Offline  
Old 09-13-2006, 08:04 AM   #6 (permalink)
BlackBerry Extraordinaire
 
BBAdmin's Avatar
 
Join Date: Feb 2005
Location: Port 3101.org
Model: .
Carrier: .
Posts: 2,492
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It's a bit carrier dependent this one. On Vodafone devices are provisioned for Enterprise and/or Prosumer on the relay as with Vodafone the BlackBerry service itself is a single APN. On O2 for example, there is one provisioning system for the device, but the service is split by tariff (APN). If you have an Enterprise tariff connected to an O2 line, you automatically also get BIS. This really hacks me off becuase as a service provider it means you can't do anything but sell in two services for the price of one, not to mention the security implications which started this whole thread off in the first place. I have a few users who I don't want to give BlackBerry to so they can check their Hotmail all day long, but although you can stop them sending out via BES policy, there's nothing you can do to stop them receiving short of calling the network to ensure there is no Prosumer service on the line (in the case of Vodafone). That said, what's to then stop the user calling the network or provider to get it switched back!!!!
__________________

Offline  
Old 09-22-2006, 10:26 PM   #7 (permalink)
CrackBerry Addict
 
Join Date: Jul 2005
Location: Solon, OH, USA
Model: 9000
OS: 4.6.0.167
PIN: 20878533
Carrier: ATT
Posts: 708
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by BBAdmin
That said, what's to then stop the user calling the network or provider to get it switched back!!!!
I'm not sure how vodafone works, but regular users should not be able to call up the carrier and get anything about a corporate account changed. Period. You should probably have both named callers on the account (whom the users could impersonate I suppose) and some sort of confidential knowledge (like a SSN number on the acct or a verbal password or passphrase). The regular employees should not know this password (duh).

Anyone breaking these rules to modify company equipment should be punished under your company's existing vandalism rules. You HR department should be able to help out here. This is a personnel issue.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.