BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-13-2006, 05:23 PM   #1 (permalink)
jsf
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: New York, NY
Model: 8820
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Minimum BES version for Desktop Manager v4.2?

Please Login to Remove!

I put this in the 8100 forum first, forgetting that this was here... So I'll do it again, with apologies to the folks in the 8100 room.

Does anyone happen to know if there's a minimum supported version of BES that's required for Desktop Manager v4.2 to work properly? We're running BES v2.2.4.6, and so far have been getting Virtual C++ Runtime errors on Desktop Manager v4.2.

I was working with RIM earlier, and they've sent it back to their lab to try and replicate the issue, but the way they were talking it sounded to me like they think our old & busted BES version is the cause.
__________________
Jordan
http://www.uselessandillinformed.com
Offline  
Old 09-14-2006, 09:44 AM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2005
Location: In the Iowa cornfields
Model: 8800
Carrier: AT&T
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

We are seeing it here too, BES 2.x and DM 4.2 don't seem to like each other.
__________________
Notes/Domino 6.5x or higher, BES 4.1.2.20, DM 4.x, OS4.x, Cingular, Nextel, Sprint, Verizon, Bell, Orange, Telcel, Vodaphone devices
Offline  
Old 09-14-2006, 12:13 PM   #3 (permalink)
jsf
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: New York, NY
Model: 8820
Carrier: AT&T
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

That's good to know... I'm guessing that this is indeed the problem. Seems odd that it would be, but logic is pointing to it. RIM is supposedly testing and will get back to me.

On the upside, a member of senior management here who's a full-on gadget geek has been asking about the 8100, so we may have to do a BES upgrade for his benefit.
__________________
Jordan
http://www.uselessandillinformed.com
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.