03-17-2005, 09:00 AM
Join Date: Mar 2005
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I've seen similar behavior with just two servers in the U.S. The problem is that the BES Management tool is trying to query the first BES alphabetically. I don't know what your naming conventions are, but that might now be your HGK BES.
Here's a workaround I've found: Before closing the BES Management tool, select the 'Blackberry Enterprise Server Management' entry in the navigation pane, above your list of BES servers. The next time the management tool is opened, you will get the server summary information relatively quickly and not try to pull up the Hong Kong user info from the Paris or London BES...
When I asked RIM about it recently, they told me that there was no way of "hiding" a server or setting a default BES for the Management tool.
Last edited by Nuff : 03-17-2005 at 09:00 AM.
Reason: edited for spelling