Does anyone have any thoughts about what might an installation of SP5 for BES 4.0 to fail with this message:
"Database data upgrade failed. BlackBerry Enterprise Server will now terminate."
This error occurs immediately after I click setup.exe to begin the Service Pack Installation. I am not even presented with the screen where I tell the installer whether I'm using remote SQL or Desktop MSDE. The only document about this error on the RIM site is not relevant for me, because I had not yet hit that portion of the installation. No DB_Install log is created.
This installation ran beautifully on a Test BES. Has anyone else run into this error, and how did you get around it?
Information about my BES:
Currently 4.03 for Lotus Domino with Hot Fix #4
Domino Version is 6.5.4
OS is Windows 2000 SP4
SQL 2000 is Remote,
Currently supporting over 1,060 users.