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Old 10-05-2006, 02:35 PM   #1 (permalink)
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Default Calendar Sync Woes solved but where is the util?

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I have a user that is having problems with appts on the BB making it up to outlook. Other way around is fine. SO...looking at the logs, I have determined it to be a IDispatch #1271 error. Simple enough to fix but RIM support base says I need calprop.zip and setcalstore.zip to fix the issue but where the hey are the files???? I have googled, searched RIM's downloads, etc you name it and no joy.

Anyway have these two files or know where I can get them?

Thanks a ton!
Keith
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Old 10-05-2006, 03:43 PM   #2 (permalink)
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FTP download, you need to contact Tsupport for access to those.
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Old 10-05-2006, 04:07 PM   #3 (permalink)
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We dont have a Tsupport agreement. So basically I will have to pay $ 495.00 for two small files then??

Thanks by the way for the info..mucho gracia!
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Old 10-05-2006, 04:13 PM   #4 (permalink)
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Call your carrier, describe what you want and they will put you through to RIM. RIM should be able to email those to you.

And you should buy a Tsupport contract anyway, it's a good deal for free software upgrades.
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Old 10-05-2006, 04:27 PM   #5 (permalink)
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Yeah, just completed the online purchase for TSupport. It is a good idea anyway like you said. They said 3-5 Business days...yikes! Hopefully its ready before that.

Thanks again TB!
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