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Old 10-10-2006, 11:08 AM   #1 (permalink)
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Default Can Application push do this?

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1. Push the same app (like Google maps) to multiple handhelds 7130, 8100, 8700 from a single config file?
Right now, I have setup different configurations for the various handhelds with the appropriate version in each. Is this the best way? Or is there a way to create a single config and it figures out which handheld it is for?

2. This depends on #1 Is there a way to assign a software profile to all users. So I don't have to manually assign for every user?

Thanks for the Help. I have finally gotten BES 4.1 SP1 to do the push. Now I ams just trying to simplify my administrators life.

Kent
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Old 10-10-2006, 12:43 PM   #2 (permalink)
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Kent,

For your #1 item, I was told by RIM that a single .alx profile is not possible for multiple models of Blackberry, and I quote: "With reviewing the available parameters for an alx file (seen within Appendix A of the BlackBerry Application Developer Guide Vol 1 - found below), there is no way to create a master alx file based on different handheld models. The only way in which a master alx file can be created is based on versions".


As for your configuration of Google Maps for multiple handheld models, are you able to push these wirelessly? Mine will work as a wired pull, but not wireless push. I'm running BES 4.0.4.5 for Exchange.

If you managed to get your GM setup pushing wirelessly, please tell me how you did it. Please feel free to email directly. This has been driving me nuts for quite some time.
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Old 10-10-2006, 01:18 PM   #3 (permalink)
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Thanks for the help. I am running 4.1sp1 with Lotus Notes

Yes I got it to work with the help of this forum. Search for a thread using Wireless Application Push as the subject. It had 2 pages of comments.

I'll be glad to help if I can.

Basically, I followed the steps in there. Use the the download links for Google Maps and change the download link to 1.32 as the version and make sure to download the 2 cod files for your handheld. there are 2 files for example

gmap8700_v4_0_L1.cod
and
gmap8700_v4_0_L1-1.cod

And finally make sure both are in the ALX file. Before you run Loader /index.

Kent
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Old 10-10-2006, 02:02 PM   #4 (permalink)
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I appreciate your offer. If you don't mind taking a quick peek below and confirming any similarities or pointing out any differences, I'd be much obliged.

The Index runs fine

I got the 2 .cod files per Blackberry model downloaded and the alx file for each, all 3 files for each package plus the 2 files created by running the Index, each in their own corresponding folders under the \\servername\Research In Motion\Shared\Applications share.

I've got the version changed in the ALX file modified from onelikeseabass' post.

The wireless push even worked fine when I was limited to supporting a single Blackberry model for Google Maps. It was when I added the multiple model support that everything went south.

Although I can still pull my app fine over the wire, not only does the wireless push now fail, but I continue to get an error 8 when I update the configuration status check through the Handheld Configuration Tool.

Are you using a similar folder structure? Am I correct that the only thing that varies among your different model alx files is the name of the files contained within and the description? (with the version matching whatever the version of the package)?

Thanks!
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Old 10-10-2006, 03:26 PM   #5 (permalink)
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Yes, I have 3 folders under the applications directory with the appropriate .cod and .alx files.

Berry411
GoogleMaps7130
GoogleMaps8100
GoogleMaps8700

The only things I changed in the ALX is the appID the Name and Version and two file names.

I don't have a handheld configuration tool. I do everything from Blackberry Manager - Software Configuration.

The only problem I am still seeing is that it keeps saying Upgrade Required when the apps are working and are the correct version

Here's the 7130 ALX


<loader version="1.0">
<application id="GoogleGMap7130">
<name >
Google Mobile Maps for BlackBerry 7130
</name>
<description >
Search Google maps from your BlackBerry
</description>
<version >
1.3.2
</version>
<vendor >
Google
</vendor>
<copyright >
Copyright (c) 2006 Google
</copyright>
<fileset Java="1.18">
<directory >

</directory>
<files >
gmaps7130_v4_0_L1.cod
gmaps7130_v4_0_L1-1.cod
</files>

</fileset>

</application>

</loader>


Here's the 8100 ALX

<loader version="1.0">
<application id="GoogleGMap8100">
<name >
Google Mobile Maps for BlackBerry 8100
</name>
<description >
Search Google maps from your BlackBerry
</description>
<version >
1.3.2
</version>
<vendor >
Google
</vendor>
<copyright >
Copyright (c) 2006 Google
</copyright>
<fileset Java="1.18">
<directory >

</directory>
<files >
gmaps8100_v4_0_L1.cod
gmaps8100_v4_0_L1-1.cod
</files>

</fileset>

</application>

</loader>


Berry411 ALX

<loader version="1.0">
<application id="berry411">
<name >
Berry 411 Search
</name>
<description >
Free mobile 411 service for your blackberry
</description>
<version >
3.40
</version>
<vendor >
philbo
</vendor>
<copyright >
Copyright (c) 2006 philbo
</copyright>
<fileset Java="1.18">
<directory >

</directory>
<files >
berry411.cod

</files>

</fileset>

</application>

</loader>
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Old 10-11-2006, 05:02 AM   #6 (permalink)
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Thanks for the input! Our GMaps alx files are virtually identical, even the way we modified the description! I'm starting to think that your 4.1 BES handles the multiple GMaps apps better than my BES 4.0 does and RIM is taking the scenic route in telling me that.

Just to be sure, I'm going to tear down my current Wireless App setup and rebuild it from scratch slowly and carefully to make sure that I don't have some tiny typo in there biting me and give it one more try. If that doesn't fly, I'll wait until I upgrade to 4.1 hopefully sometime next month.

Thanks again for sharing your setup, Kent!
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Old 10-11-2006, 07:48 AM   #7 (permalink)
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I'm calling tSupport right now. Because my Blackberry is still saying Upgrade required even though the versions are correct. I'll let you know if I find out anything else.
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Old 10-11-2006, 03:15 PM   #8 (permalink)
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Still working with them... Blackberry hold music is horrible....
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Old 10-11-2006, 03:18 PM   #9 (permalink)
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Know that feeling, pack a picnic lunch and some earplugs. I hope they're able to help you.
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Old 10-13-2006, 11:20 AM   #10 (permalink)
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I've moved several levels up now. It still says Upgrade Required and now I can't delete any application off of the 8100.. Until I remove the Application Control Policy.
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Old 10-16-2006, 04:42 AM   #11 (permalink)
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From the hard lessons I've learned getting Google Maps to wirelessly push, here's all I can suggest:

1) When apps won't remove from a device, something is usually corrupt in device's soft infrastructure. It's time to perform a hard javaloader wipe on the device, and reload it from the OS on up.

2) What got it in that state, I couldn't say, but it would also likely pay to put your push applications' structures under a magnifying glass. Verify the contents of all of the ALX files and make sure that everything in there matches up with the rest of the package contents. I got burnt at one point because in one of my GM packages, although I could have bet money otherwise, the version in my alx file didn't match the actual version of the cod files. That wound up screwing up the entire indexed push share.

Google Maps is kind of a pain because you have to have a separate package for each model, which multiplies the chances of even the simplist single error occuring, especially when you have people tugging at your sleeve for other tasks when trying to get a package together.

If my advice winds up being useless, I hope that it least triggers something in your mind that helps you break through your trouble-shooting plateau.
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