Because of the "executives get whatever they want" policy we seem to have at our company, we have our timeout set to 60 mins (of course they can go lower if they want..)
However - in reply to some of the earlier posts..
but the first time you try to unlock your 'company cell phone / blackberry' to place a call on a very long drive, most users realize that simplicty is absolutely essential. I suspect we don't have a great deal password of diversity.
We have the policy set to allow them to answer and make calls without the password set. Sure - that means that anyone who steals the phone can look at their recent calls, but if they're concerned about that they can always change it themselves.
Plus I agree totally with the setting - by the time I actually FIND my BBerry in my purse, I wouldn't have enough time to enter the password and still accept the call!!
We also put the "Owner" message when the device is locked to show the users name, company name, and a msg saying if found please contact our 800 number for our helpdesk. I thought there was no way in hell we would ever get an honest person to call. But funny thing in 3 yrs we have had 5 devices lost that the person that found it called our helpdesk.
What a fabulous idea!! Thanks for sharing that tidbit of info..
However, as soon as the user calls to say that the phone is lost we're supposed to wipe the device, and with the test ones I've used I've never gotten that to work!!!
(Of course, that's a different thread - sorry!!)
Another person said "I almost got in an accident trying to enter a password while answering a call" - this was because she didn't update her OS when we told her to about 8 months back when we upgraded to BES 4.0... |
*sigh* you can never win...!
In one of my previous jobs, we had a user send us a NEWSPAPER CLIPPING showing his car all crunched up when he hit a light pole.
He said it was TOTALLY OUR FAULT because he was talking to our helpdesk and getting all upset that we couldn't fix his printer!
(Which also leads to the question of WHAT could we do to fix his printer while he was driving? Oh - besides wave that magical techsupport wand. I suppose we could've fixed the problem with his dishwasher at the same time!)
Anyway - it's funny to hear that there are apparently many
irrational people out there..