I am installing on this setup:

Small Biz Server with Exchange 2003 (intra-office/local doman e-mail only)
Blackberry Enterprise Server 4.1

I have two handheld users which I am trying to connect to the server. I have installed the server and the necessary accounts on the server along with the necessary permissions for the service account and server. The two handheld users currently use an e-mail account provided by an outside e-mail provider. The POP3 connector on the exchange server is pulling mail down off of that server onto our Exchange server properly. I know why I am unable to activate the devices via Enterprise Activation- since the smtp address of our Exchange server is not dns registered, we are using the external e-mail address to receive mail, and I know this screws up the wireless Enterprise Activation process.

However- I have tried a wired activation which seems to go through properly, (connecting the device to a PC running Outlook and that is connected to the handheld user's Exchange mailbox and enabling Exchange redirection) but the device cannot connect with the server and vice versa. Test messages sent on the Blackberry server arrive in the user's Exchange inbox and just stay there- they are not forwarded to the device. The handheld cannot send e-mail either. The service books seem to be on the handheld- I have several for "Desktop" and an alias, "Desktop" from which I can attempt to send mail on the handheld.


The Exchange server can send e-mail to the outside world just fine, of course... unless it is to the handheld at the pop3 address.
But the handheld can't do a THING with the server...


Help, please!!!!

You are missing the point of BES. BES talks to RIM on port 3101 which may check your DNS to make sure you are properly registered otherwise it may just igore you and think you have stolen the product keys.

When a client sends an email to you via their RIM via their Blackberry it goes to RIM first, then RIM talks to your BES via 3101 and uses your Domain Name.

Solution, don't use BES, or start supporting your own email and don't go through an ISP which you use the POP3 connection to pull it down. DynaDNS offers a service which allows you to redirect all your MX mail to another port number if your internet ISP blocks port 25.

Andrew