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Old 11-10-2006, 08:59 AM   #1 (permalink)
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I've been reading these forums for a while now reading various posts about setting and config'ing BES servers as we have been planning on rolling one out.

Finally the day came, I've setup server, installed BES Express, its all appears to be working with exchange.

Now I've come to active the handheld wirelessly it just won't work?

Orange have confirmed the handheld is visible on their network, the user account is setup, I've been through the instructions several times but it just won't activate?

I even get an e-mails in my inbox from the server (with EPT.DATs saying don't delete), 1 when 1st try and 1 as the handheld finishes trying and says "failed to connect to server".

Any suggestions?

BES EXpress 4.1
Exchange 2003

Sorry you annoy anyone with this post, I'm still learning like you all had to!
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Old 11-10-2006, 09:22 AM   #2 (permalink)
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Problem Solved - The BlackBerry service account didn't have the correct permissions "Send As, Receive As and Administer Information Store".
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Last edited by Chopper : 11-14-2006 at 02:38 AM.
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Old 11-14-2006, 02:40 AM   #3 (permalink)
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Updated.
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