BES 4.0 and domino issue, getting a blank "from" field.
Hi Everyone, I am new to the forum, but have a relatively nagging problem. I am new to BES, I inherited the server from someone who left the company, and of course I'm expected to pick it up with no training.
Anyways, We have BES 4.0 running with Domino 7.0.2 and sometimes when clients send us e-mails, where it normally would say the person's name who sent the message there is a complete blank where the "from" field should be.
This poses another problem because you cannot reply back to the person who sent the e-mail because of the blank field.
Is this a problem on our side or the company that is sending the initial messages? I've searched the net over and over to no avail. Any help would be greatly appreciated.
Is this only happening when messages are sent from 1 specific company to you?
What happens if the message is opened in the Notes Client, can the FROM address be seen?
If you look at the full message headers can you see the From address?
If I look at the full message headers there is no "from" address.
Thanks in advance for the reply.
Does anyone else have a clue what this might be? I'm drawing straws at this point. I'm thinking it could be on the other end and the way that the other companies have their mail setup..
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